International manufacturing certifications: Holding ourselves to the highest standards in the dental laboratory industry.
International Standards Organization (ISO) and Dental Appliance Manufacturers Audit Scheme (DAMAS) are certifications for manufacturing companies to ensure that specified standards, systems and protocols are in place and adhered to for material tracking and handling, manufacturing processes, recordkeeping, quality control and billing. The purpose of these rigorous certifications is to ensure quality and consistency in workmanship and processes.
We sought these certifications in order to demonstrate our dedication to quality and professionalism to existing and prospective customers. It is a means to differentiate ourselves from other dental labs, substantiate our claims of commitment to our customers’ success, and demonstrate our dedication to providing exceptional restorative dental care.
We have been certified by these two organizations for several years – by DAMAS since 2006 and by ISO since 2008 – and we recently began the process to be recertified. We commissioned a performance audit by an independent third party to assess our standards, systems and protocols. This was an intensive four-day process, and I’m pleased to report we passed and are now re-certified with ISO (9001:2008) and DAMAS. We’re the only DAMAS-certified lab in Oregon, and we’re one of only three ISO-certified labs in the U.S.
March 10, 2016: OrMOM 2015 Update: Stacey received her new smile!
Stacey has received dental treatment at the Oregon Mission of Mercy for several years. She has been so thankful for the treatment she has received that this year she signed up as a community volunteer to help others. It is this positive outlook and gentle demeanor that has ingratiated her to MOM staff. Stacey was one of the first people in line for dental treatment at the 2015 Oregon Mission of Mercy in November. However, her dental condition was the beyond the scope of treatment at the MOM clinic. Having known Stacey from past years, Derrick offered to provide new dentures for Stacey at no charge. A local dentist offered to donate his time and expertise make records and seat the prosthetics. This past week, Stacey received her new smile. As you can see, the effect is dramatic and the dentist reported that Stacey is very happy with her new smile.
Derrick Luksch, owner of O’Brien Dental Lab, and Dr. Brad McKenzie oversee students’ tooth preparations during the Tucker Student Selective at the OHSU School of Dentistry SIM Clinic.
“O’Brien has been a supporter of Tucker Gold study clubs for over 30 years now and our dedication to this discipline is as strong as ever. I believe that if Tucker Technique could be taught as a regular course in all dental schools it would do a great service for the future of quality dentistry.”
–Derrick Luksch, CDT
Tony Megale (CDT) observes student operations at the student selective for cast gold restorations at OHSU School of Dentistry SIM clinic.
Currently, O’Brien Dental Lab is participating in a pilot “Tucker Selective” at OHSU School of Dentistry. The objective is to share principles of the Tucker Gold Study Clubs with select 3rd and 4th year students. Faculty and local dentists are volunteering their time to instruct and mentor students on the preparation, impression, and seating techniques for these conservative cast gold restorations. O’Brien Dental Lab is providing technical support, photographic documentation, and gold castings for this unique hands-on study club experience.
MOD cusp overlay preparation by Ben Haslam, CS4 OHSU School of Dentistry
Raw casting at try-in by gold specialist Steve Williamson, CDT
November 23-24: 2015 Oregon Mission of Mercy
Since it began in 2010, O’Brien Dental Lab has been a proud supporter of the Oregon Mission of Mercy (OrMOM). This year’s event was held at the Oregon Convention Center in Portland. As in the past, our removables department contributed to the process of restoring patients’ smiles by fabricating interim partial dentures on premises. In two days over 100 smiles were restored along with several relines, repairs, and modifications of patients’ own prosthetics.
Additionally, Derrick Luksch, CDT and Mike Wilson acted as co-leads in the lab/prosth department, and Karen and Karli Luksch, CDT were co-leads for the volunteer food and beverage department. O’Brien Dental Lab donated all of the dental materials used in the lab and provided food for Monday’s volunteer lunch.
It was a pleasure to work with so many wonderful volunteers and see so many familiar faces helping at this event. Furthermore, we appreciate the patience and understanding of our customers while we closed our removables department for two days in order to participate at this event. It was an incredibly rewarding experience to help those in need in our community.
Links to local news coverage of the event:
June 9, 2015
(Pictured: Mike Wilson, Director of Customer Relations, accepting the EMSA Community Partner Award on behalf of O’Brien Dental Lab, Inc.)
The Division of Enrollment Management & Student Affairs recognized O’Brien Dental Lab, Inc. with the 2015 Community Partner Award. The recipient of this award is a valued external community partner (person or entity) who has furthered the mission of Portland State University.
May 6, 2015
International manufacturing certification audit: ISO (International Standards Organization) and DAMAS (Dental Appliance Manufacturers Audit Scheme) are certifications for manufacturing companies to ensure that specified standards, systems and protocols are in place and adhered to for material tracking and handling, manufacturing processes, recordkeeping, quality control and billing. Companies seek this rigorous certification to demonstrate consistency and quality in their workmanship and processes. O’Brien Dental Lab has been certified by these two organizations for several years – by DAMAS since 2006 and by ISO since 2008 – and on May 4 began the process of recertification. We commissioned a performance audit by an independent third party to assess our standards, systems and protocols. This was an intensive three-day process. Once again, O’Brien Dental Lab passed and we are now re-certified with ISO (9001:2008) and DAMAS. We’re the only DAMAS-certified lab in Oregon, and we’re one of only three ISO-certified labs in the United States.